Store Manager

Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. Talent - Attract, develop and retain top talent • Support an environment which encourages an exceptionally high level of store morale • Focus all store associates on creating an environment built on teamwork and a "one team" mentality • Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent • Build a succession plan for all roles • Identify and nurture the growth of high performing store associates • Develop and maximize the success of store associates to achieve sales potential and customer experience • Attract, recruit and hire all store associates Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences • Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy • Create a culture of proactive customer engagement • Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience • Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.