Store Manager

In early 2020, after spending 5 years developing and growing our ecommerce business (with quality products, responsible manufacturing, and accessible pricing front-of-mind), we were thrilled to open our very first permanent retail location, with a second NYC location now on the way. As our new location’s first Store Manager, you’ll directly impact the success of Brooklinen's first-ever West Coast store. to meet your store's financial targets and customer experience goals Be a true business owner: bring ideas to the table that will translate ecommerce initiatives flawlessly, and provide above and beyond store experiences; keep tabs on inventory levels, sales trends, and promotion performance Represent and communicate Brooklinen’s values and philosophy to customers and team members, with particular emphasis on fostering an inclusive workplace culture Build an engaged, effective team through recruitment and onboarding, as well as ongoing training and development (including leading bi-annual performance reviews) Manage daily scheduling and payroll for the entire store team Partner with and provide feedback to our Creative team to execute the visual merchandising strategy and vision for the store, ensuring that we're presenting and styling our product in a way that is inspiring and brand-aligned Participate in the development and execution of in-store events and activations Act as liaison between our customers, store employees and Brooklinen HQ, sharing customer feedback and new ideas for our brand We're looking for someone with: 5+ years of management experience in retail store environments (including interviewing/recruiting, training, and coaching) Prior experience working in (or managing) the front and back of house - strong mix of customer-facing and operational capabilities Someone who is friendly, positive, and truly passionate about the Brooklinen brand and story A flexible, adaptable nature and serious regard for COVID-19 protocols: we require our staff and customers to adhere to safety precautions, and we adjust our shopping policy in real time according to government regulations Knowledge and/or passion for interior design and helping customers style their homes Ability to work a flexible schedule, including evenings, holidays and weekend shifts Why join us? We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture. So do we.