You are accountable for effectively teaching, training and coaching store management into a high performing leadership team that achieves sales goals, meets merchandising brand standards, and delivers operational excellence. The Store Manager is expected to be the ultimate ambassador of The Webster. Drive for Results & Performance Management • Create and manage the execution of the store business plan to drives Sales and KPI results and maximizes business opportunities to include CRM • Analyze available sales reports and data to determine the needs of the business and set business strategies • Set individual sales goals for management teams and associates, ensuring goals reflect store business plans • Train and develop team on business acumen to drive business performance • Evaluate store sales and payroll goals on a regular basis using payroll reports and tools; make scheduling adjustments to meet business needs • Demonstrate sales leadership for staff by playing an active role on the selling floor • Develop events/incentives that will continue to grow customer base, with specific emphasis on building local market • Manage the controllable components of the P&L to achieve all store financial and expense targets Talent Development • Recruit, hire, develop and retain a high performing management and selling team • Teach, train and coach the store management team to develop future leaders for the company • Consistently assess and provide ongoing performance feedback on selling skills, job accountabilities through real time coaching, monthly touch bases, and individual development planning • Develops succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities • Resolve all human resources issues in a timely and effective manner, partnering with Director of Stores when necessary • Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times • Ensure that the store management team adheres to and enforces all employment practices and policies Additional responsibilities may be assigned at the discretion of leadership
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