STORE MANAGER

Leadership and People Management Leads by consistently championing brands purpose and strategy and by motivating and inspiring the team Sets clear goals and expectations for the team with consistent performance feedback to monitor results Manage overall team performance & growth: Recognize contribution of others and celebrate success Manage and monitor team morale & talent retention Provide clear feedback and regular coaching Foster team’s ongoing growth & development through both training & on-the-job learning Manage performance, handle issues & resolve conflict in a calm, objective & fact-based manner Manage employee relations issues with appropriate partnerships and guidance Communicate clearly with management team to ensure that entire staff is informed and involved Proactively recruit and retain staff at all levels to reflect market demographics and anticipation of future business needs Display a strong commitment to self-development and growth Create the Customer Experience Leads by example and creates an environment and a team that consistently delivers transformational customer experiences Stays engaged with and provides training and coaching to the team to develop and manage a highly productive selling environment Take ownership for the customer journey in your store – customize it for your customer demographic & enable your team to develop & maintain productive customer relationships and provide an inspiring and personalized shopping experience Oversee the development of clientele by designing and supporting strategic initiatives that build customer base and increase repeat business Represent the Brand Emulate the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude Oversee the development of clientele by designing & supporting strategic initiatives that build our customer base & increase repeat business Take ownership for maintaining the brand's aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment Partner with Corporate Management to ensure that the assortment strategy is aligned with the needs of the business Ensure the store is merchandised according to visual guidelines and hold team accountable to the standards Generate new ideas & apply an entrepreneurial spirit to help build & continuously improve the business Operational Excellence Understand and adhere to all operational procedures and ensure the efficient running of store operations. Ensures the management of expenses such as payroll/wages, supplies and other expenses in a business-focused manner Ensures consistent enforcement of our people policies & ensure accurate and timely processing of employee paperwork Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions Ensure strong partnership with your Corporate Management Team to ensure alignment & timely two-way communication Ensure maintenance of stores physical appearance and cleanliness Contribute to successful company growth and securing of our assets through implementation of effective Loss Prevention methods and policy & procedures Drive the Business and Deliver Results Holds self and team accountable for the achievement of financial targets through monitoring and improvement of measureable statistics that drive the business Conversion Email Capture Daily, weekly, monthly, quarterly & annual targets Manage your people resources to maximize sales, traffic flow, floor coverage and customer engagement Analyze, interpret & apply data (both internal measures & external trends) to identify key issues and maximize your business; this includes reporting-out of key information to inform corporate partners Run your business with agility, changing direction & continuously improving based on key indicators and lessons learned