Store Management Teams--Baltimore Area ()

At South Moon Under, we believe in empowering people to dream big, take chances, and deliver exceptional results. Our team is filled with talented, smart, and driven employees who are passionate about style, customer service, and of course, South Moon Under. As a Store Leader, it is your responsibility to build and manage a team of customer-facing style experts in a dynamic retail environment. RESPONSIBILITIES (including but not limited to) Customer Service l Brand Ambassador Ensure expected customer service levels are maintained and exceeded by the team Create a selling environment that is focused on a seamless end-to-end experience driven by customer engagement, personalized outfitting, and adding value to the visit Teamwork l Communication Manage the store's hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store Visual l Business Operations Lead and move dynamically on the floor to assess and fulfill the needs of the business, team, and customers Consistently meet and/or exceed all goals and objectives for your store by monitoring and taking action on relevant key performance metrics to achieve goals and capture opportunities South Moon Sales, Inc.

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