• Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. • Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers. Building Brand Equity: • Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. • Conduct regular store meetings to ensure accurate and consistent communication with employees. The accomplished individual will possess... • Professional sales development and exceptional interpersonal skills • Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base • Ability to analyze selling reports, identify business trends and react quickly to the needs of the business • Comfortable in making decisions and mediating conflict within a team-environment • Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... • Minimum 3 years management experience in luxury goods or a comparable retail environment • College degree preferred • Prior luxury goods experience preferred Physical requirements… • Available to work store schedule, as needed, including evenings and weekends • Standing for extended periods of time • Able to safely lift boxes up to 40 pounds • Comfortable climbing ladders Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
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