Store Leader

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Job Title: Store Leader (Manager) Primary Purpose:  The successful individual will leverage their proficiency in retail to…  Client & Service Expert:Development of business driving initiatives that build a repeat business or that attracts a new customer.Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent:Achieve financial success through improvement of measurable statistics that positively impact the store performance.Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback.Perform annual performance evaluations with quarterly review of employee goals.Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions.Attend, on average, two annual company management meetings. Building Brand Equity:Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales.Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales.