Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity. Job Title: Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. The accomplished individual will possess... Professional sales development and exceptional interpersonal skills Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base Ability to analyze selling reports, identify business trends and react quickly to the needs of the business Comfortable in making decisions and mediating conflict within a team-environment Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... Minimum 3 years management experience in luxury goods or a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical Requirements… Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
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