· Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. · Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. · Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. · Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base · Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
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