Store Lead - Westgate Mall - Part time

Location: Brockton, Massachusetts Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). Responsibilities: Key Accountabilities: • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations • Partners with Store Manager to address an performance concerns with associates • Support and participate in all company training and development initiatives • Foster a positive work environment and provides direct, objective feedback in a timely manner • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand • Represent the company in a professional and positive manner • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll • Process payroll weekly • Modify schedule based on business climate • Help maintain a clean, organized, and efficient stockroom, adhering to set policies • Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: • High school diploma or equivalent • 1-3 years previous retail experience • Must be at least 18 years of ag $17.00 - $21.89 Per Hour