Store Lead - Northwoods Mall - Part time

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities Key Accountabilities: • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations • Partners with Store Manager to address performance concerns with associates • Support and participate in all company training and development initiatives • Foster a positive work environment and provides direct, objective feedback in a timely manner • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand • Represent the company in a professional and positive manner • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll • Process payroll weekly • Modify schedule based on business climate • Help maintain a clean, organized, and efficient stockroom, adhering to set policies • Ensure Environment (CRE) Standards & Safety requirements are being met Skills and Behaviors: • Excellent customer engagement • Must be detail oriented • Ability to prioritize tasks • Ability to work in team environment • Ability to give and receive performance-based feedback • Must embrace self-development • Must be an effective communicator • Must be adaptable and flexible to changing priorities • Excellent time management, planning, and organization skills • Proficient in Microsoft Office • Ability to adapt to and learn internal applications • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs