Store Lead - Crossroads Mall - Part Time

## Store Lead - Crossroads Mall - Part Time Apply: 04355-Crossroads Mall: Part time: Posted Yesterday: R * * Location: ** Mount Hope, West Virginia## ## * * Job Summary: ** The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.## ** Responsibilities: ***** * Key Accountabilities: ***** Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met *** * Education and Experience: ***** High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag **** Skills and Behaviors: ***** Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs