Store Lead

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. Leadership: • Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. Performance: • Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Assists management team with training store staff on all internal operational functions as assigned. Customer Experience: • Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.