Store Keyholder

Store Keyholder

About Company:

The fundamental ethos of Under Armour focuses on enabling individuals striving for excellence, with the corporation's values – Practice Sustainability, Acknowledge Successes, Stand Unified, Embrace Athletes, and Uphold Equality – serving as a compass for our workforce and the traits expected from every colleague.

These values form the cornerstone of our unity at Under Armour, intertwining to create the fabric that binds us together. They act as motivating forces, reinforcing our purpose and driving every aspect of our work.

Our commitment to excellence drives us to innovate and pursue greatness in all we do. We empower team members to reach new heights and unleash their full potential, fostering a culture of continuous improvement and professional development.

Purpose of Role:

As a Store Keyholder, you are the right hand to store leaders – driving sales, coaching teammates, and maintaining high energy. This position is an excellent first step into leadership for someone ready to inspire others and make every shift impactful.

Responsibilities:

Ensure all teammates maintain high standards of customer serviceEncourage a sales-focused culture and enhance the customer experienceRecognize and reward effective performanceProvide coaching, mentoring, and support to colleaguesSupervise adherence to loss prevention, safety, and audit standards, and evaluate outcomesMaintain the store in a clean, organized, and well-stocked conditionTake responsibility for opening and closing the store as requiredSupport sales growth and meet retail/omnichannel KPI objectivesLead as the manager on duty and consistently demonstrate the brand's Athlete service standards and selling practicesProvide detailed product knowledge of technical merchandise, including features and applicationsCollaborate with store management to uphold merchandising and sales floor standardsAnalyze payroll and sales data, adjusting staffing schedules to meet operational needsFoster athlete loyalty through enhanced in-store experiences and digital toolsCommunicate effectively with customers, team members, and managementPerform Stock Keyholder duties as neededComplete additional responsibilities as assigned by managementRequirements:

Minimum age of 18 yearsHigh school diploma or equivalentAt least 12 months of hands-on experience in retail or customer serviceFluency in the local language; basic English skills are a plusAvailability for flexible hours, including evenings, weekends, and holidaysKnowledge of store operations, merchandising, inventory management, risk assessment, and occupational safetyUnderstanding of retail operations and ability to apply this knowledge in problem-solvingStrong sales acumen and deep industry knowledgeAbility to bend, kneel, reach, climb ladders, and remain upright for extended periods, with or without accommodationsComfortable with or willing to learn digital tools such as mobile devices and tabletsStrong communication skillsAbility to stand, move, bend, and lift up to 25 lbs (12 kg) during shifts, with or without accommodationsBenefits & Perks:

Generous employee discountParticipation in exclusive contests and opportunity to win merchandise or special prizesAccess to the Work-Life Assistance Program for support with health, personal, family, and work-related challengesWork in a high-energy, collaborative environmentOpportunities for professional growth and career advancementEqual Opportunity Commitment:

Under Armour is committed to maintaining a culture of mutual respect and equality, ensuring all candidates and team members have equal access to employment opportunities regardless of race, religion, gender, pregnancy, national origin, age, disability, marital status, or sexual orientation.