Store Fashion Operations & Production Team Lead

Store Fashion Operations & Production Team Lead

Location:

In-Person

Employment Type:

Full-Time

Compensation:

$24-$27

Growth Opportunities

Must Be Bilingual

About JLorraine Designs

JLorraine Designs is a rapidly growing women’s fashion brand specializing in luxury statement pieces. We are seeking a highly organized, proactive, and solutions-driven Fashion Operations & Production Manager to oversee the daily operations of our fashion house, production workflow, fulfillment team, and e-commerce operations.

This role is designed for a strong operator who thrives in fast-paced environments, takes ownership, builds systems, solves problems before they happen, and helps scale a business.

The ideal candidate is a critical thinker, exceptional communicator, process builder, and natural leader while ensuring every department operates efficiently and profitably.

Position Overview

The Fashion Operations & Production Team Lead will oversee all operational functions including production, manufacturing coordination, inventory management, fulfillment, team management, SOP development, process improvement, quality control, vendor management, and operational reporting.

This individual will be responsible for creating structure, improving efficiency, reducing operational costs, identifying bottlenecks, and building scalable systems that support company growth.

Key Responsibilities

Operations Management

Manage day-to-day operations of the fashion house and production facility
Ensure all departments operate efficiently and meet daily, weekly, and monthly goals
Monitor workflow and team productivity
Identify operational bottlenecks and implement solutions
Create systems that improve efficiency and scalability
Oversee inventory movement, production scheduling,
Maintain organization across all operational departments

Production & Manufacturing

Manage production calendars and production schedules
Create, update, and maintain production sheets
Coordinate with domestic and overseas manufacturers
Monitor manufacturing timelines and delivery schedules
Ensure quality standards are maintained throughout production
Track raw materials, fabrics, trims, and production inventory
Resolve production delays and manufacturing issues proactively
Improve production efficiency and reduce waste

SOP Development & Process Improvement

Develop and implement Standard Operating Procedures (SOPs)
Document workflows across all departments
Train staff on operational procedures and company standards
Continuously improve systems and processes
Build scalable frameworks that support business growth
Create accountability systems and performance tracking

Team Leadership & Management

Onboard, train, and manage contractors
Conduct performance evaluations and provide coaching
Foster a positive, productive, and professional work environment
Ensure team members understand expectations and deadlines
Step into operational tasks when necessary to support the team

E-Commerce & Shopify Operations

Oversee Shopify store operations
Monitor inventory accuracy between Shopify and internal systems
Coordinate product launches and inventory readiness
Analyze order flow and fulfillment performance
Improve customer experience through operational excellence
Work closely with marketing, fulfillment, and customer service teams

Reporting & Data Analysis

Track and analyze key operational metrics
Prepare weekly and monthly operational reports
Monitor labor costs, production costs, inventory levels, and efficiency metrics
Identify trends, opportunities, and operational risks
Provide recommendations to increase profitability
Present actionable solutions backed by data

Executive Support & Communication

Serve as the CEO’s operational right hand
Communicate critical updates, issues, risks, and opportunities proactively
Maintain transparency regarding all operational activities
Provide daily reports and department updates
Escalate concerns before they become major problems
Help leadership make informed business decisions

Qualifications

Required

3+ years of operations management experience
3+ years within fashion, apparel, manufacturing, or production environments
Experience managing production schedules and manufacturing partners
Strong knowledge of inventory management systems
Shopify and e-commerce operations experience
Experience building SOPs and operational systems
Strong leadership and team management skills
Excellent communication and organizational abilities
Proven problem-solving and decision-making skills
Ability to manage multiple projects simultaneously
Strong analytical and reporting skills
Advanced proficiency in Canva, Excel, Google Sheets, , or similar systems
Must Be Bilingual

Preferred

Supply chain management experience
Experience managing in-house teams
Knowledge of apparel manufacturing and garment construction

Key Traits We Are Looking For

Highly organized
Strong critical thinker
Takes initiative without being asked
Extremely detail-oriented
Solution-focused
Natural leader
Process-driven
Resourceful and adaptable
High sense of urgency
Excellent follow-through
Strong accountability
Comfortable making decisions
Growth-minded

Success Metrics

Within the first 90 days, this role should:

Improve operational efficiency
Create or refine company SOPs
Reduce production bottlenecks
Improve order fulfillment speed
Increase team accountability
Improve inventory accuracy
Implement performance tracking systems
Deliver consistent operational reporting
Reduce operational waste and costs

Why Join JLorraine Designs?

Opportunity to help build a rapidly growing fashion brand
Direct access to executive leadership
Significant growth opportunities
Ability to make a measurable impact
Creative and entrepreneurial environment
Advancement and growth opportunities

If you are a systems-oriented leader who loves solving problems, improving operations, and helping fashion brands scale, we would love to hear from you.

Pay: $24.00 - $27.00 per hour

Work Location: In person