Store Experience Specialist

Responsibilities: • Welcoming Customers • Engage with customers in a friendly and approachable manner • Provide assistance to customers with disabilities or special needs • Offering Assistance • Assist customers with locating products, departments, or services within the store • Provide information about store layout, department locations, and ongoing promotions or events • Directing Traffic • Manage customer traffic flow near entrances and exits to ensure a smooth and organized shopping experience • Guide customers to available checkout lanes or self-checkout stations • Providing Safety Information • Inform customers about safety protocols and store policies • Remind customers to follow safety measures and respect others' personal space • Customer Engagement • Engage with customers in casual conversation to create a friendly atmosphere • Listen attentively to customer feedback and communicate it to management as needed

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