Store Director

Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.Manage store operations, systems, and technology while ensuring accountability.Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.Partner with the District Manager and management team to curate a collaborative working environment for all associates.Ensure the team is always on track to exceed goals and provide best-in-class customer service.Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.Who You AreHave 5+ years of full-time retail management experience, current Store Director experience is a plus.Passionately support our brand, customers, and teams.Stay up to date with current fashion trends and industry developments.Embrace teamwork, flexibility, and courtesy while executing tasks.Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.Have scheduling flexibility, including nights, weekends and holidays.Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.Some Perks and BenefitsCompetitive base pay and bonus programsUp to 60% discount on branded product from J. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.