As a leader in the global fast-fashion market, Forever 21 is dedicated to inspiring individual self-expression through amazing fashion. Job Overview: As a key player in our sales floor staff, you'll be responsible for creating a welcoming environment, delivering exceptional customer service, and contributing to a positive store atmosphere. • Process merchandise returns and exchanges professionally and in accordance with company guidelines. • Communicate positively about the brand, customers, and team members, promoting a positive work environment.
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