sr. Store Protection Specialist (sr. Sps)

## Job description The Senior Store Protection Specialist works in partnership with the Area Loss Prevention Manager (ALPM) and store leadership team to ensure compliance of all Loss Prevention directives by embracing company values and the Loss Prevention 4 Key Objectives. \- Maintains store awareness of the shortage highway and works with store leadership to develop effective action plans to root cause on-going issues \- Assists ALPM with internal and external investigations by monitoring and analyzing corporate level reports to problem solve issues \- Ensures all Loss Prevention equipment is functioning properly and troubleshoot CCTV and testing of EAS pedestals \- May be responsible for conducting apprehensions with prior approval and proper certificationMaintaining a Safe & Secure Environment \- Provide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues \- Provide assistance to store leadership to maintain a safe and secure environment for associates and customers. and potential safety risks; may be required to stand guard when serious hazards occur (i.e. spills, broken glass, unsafe fixtures, etc.Developing Great Teams & Partnerships \- Assists store leadership team with the training of the SPS team to create a strong shortage culture \- Provide excellent customer service by greeting customers and answering questions \- Regular partnership and collaboration with store leadership and triad partners. \- High School diploma or equivalent education \- Demonstrated ability to work effectively both independently and within a team in a fast-paced environment \- Strong written and oral communication skills \- Demonstrated ability to build and maintain working relationships with associates at all levels of the organization \- Excellent customer service skills \- Demonstrated ability to effectively problem solve with the proper sense of urgency \- Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing