Sr. Sales Associate

Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Deliver renowned and authentic service that creates a Modern Luxury customer experience Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers Support an environment of teamwork, trust and collaboration with peers, customers and supervisors Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate Act as a liaison between associates, customers, and store management; Share and communicate business successes and opportunitie Hold store keys and perform some daily manager responsibilities The accomplished individual will possess... 3-5 years of selling experience in a luxury retail environment or similar; has developed a clientele and uses their client book to achieve individual sales goals; proven ability to create strategies and delivers results High school diploma or equivalent; college degree preferred Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.