The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. The Senior Manager of Digital Styling and Selling services will be responsible for managing a team of digital stylists and beauty advisors, as well as setting and upholding styling and selling standards for the digital styling program. Bachelor’s degree preferred, but not required Strong verbal and written communication skills 4-6 years of work experience including previous experience as a stylist or seller in a luxury retailenvironment. Manage team of digital stylists and beauty advisors providing high quality personalized service to Saks.com customers Set and enforce brand standards for styling, brand voice and service levels and continue to develop skills of styling team Determine appropriate goals for KPI performance and strategize with stylist team on how to achieve projected results Manage operations and optimize processes to better serve clients Maintain a strong view of what is competitors digital styling programs and suggest experience changes and enhancements to ensure we are providing the highest level of service in the industry Your Life and Career at Saks:
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