Specialized Operations Associate

Summary

Responsible for daily general office operations and jewelry department operational functions under the Assistant General Manager, Operations. Supports cash procedures, shipping and receiving, inventory reconciliation, and customer issue resolution while maintaining audit readiness and adherence to company standards.

Responsibilities

Open store including safe, controller, and registers and distribute reportsPerform morning cash entry, process bank deposits, reconcile chargebacks, and count register and petty cashReceive verify and book jewelry and other merchandise per company standardsProcess re-tickets returns to vendor transfers ASN shipments and price changesMaintain case counts reconcile discrepancies and track repair logs and invoicesReceive and verify merchandise for trunk shows assist in setup takedown and recap resultsPrepare special order requests and statements of sale and communicate with corporate merchants vendors and accounts payableMonitor vault safe contents maintain internal audit readiness and adhere to audit standardsAssist managers and associates on the selling floor and process fulfillment ordersRequirements

Comfortable communicating across styles and building interpersonal relationshipsAbility to evaluate progress against performance drivers and identify opportunities and risksStrong computer skills including Google and MS Office and adaptability to new technologyAbility to lift up to 15 lbs climb ladders and handle racks and carts of merchandiseAbility to multitask work in a fast paced team environment and follow store policies and proceduresVerbal and written communication skills and ability to handle telephone and face to face interactions professionallyMaintain confidentiality when handling issues and adhere to dependability standardsFlexible schedule to meet business needs and perform ad hoc responsibilities as assigned