With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. Uses customer service skills to optimize the opportunity of each customer contact. Educates the customer about the products and services Completes and maintains accurate customer data including documentation of discussions, issues, customer requests and other relevant information as required. Schedules, assigns, or acts on any required customer follow-up in accordance with Customer Service Guidelines. Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.
Create an account to see the full posting, access our search engine, and more.