Feb. 4, 2021

Social Media & Sales Lead, Part-Time

Ann Taylor Naperville, Illinois

And she knows we know her too. We believe what you do is just as important as how you do it. Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, as well as opening and closing the store. Primary Responsibilities/Accountabilities: \- Embraces our values & sets an example through his/her behaviors \- Responsible for compliance with all ANN INC. practices and procedures \- Additional responsibilities as assigned by the Store Manager or Co- ManagerSales Lead Responsibilities In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to: \- Supporting the business strategy & adjusting to effectively reach goals \- Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities - Assuming the MOD role when Store Manager/Co-Manager is not on the floor \- Utilizing tools to ensure a client-focused team environment \- Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates \- Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities \- Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment \- Assuming PIN and signature privileges for register functions requiring approval \- Utilizing reports to make effective merchandising decisions & style the store in Division standards \- Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's) \- Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately \- Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines \- Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business \- Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. \- Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations \- Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines \- Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines \- Accuracy: Ability to handle cash and provide change without error.

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