As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG is a relationship business. NMG’s goal is to offer customers a seamless experience across its stores, online, and remote digital selling. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Responsibilities & Duties • Experience concierge – Provides Service Excellence, establishing Neiman Marcus as an Industry Leader for client experience • Ensures all clients are greeted and welcomed warmly in a timely manner, acting as a personal host, and joining the client’s in-store journey.
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