Jan. 15, 2021

Senior Operations Manager 1, Local Omni Hub - Torrance, ca

NORDSTROM INC Torrance, California

## Company presentation The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. You will drive lean/continuous improvement efforts across all production areas by inspiring a team of Department Managers and Assistant Managers. A day in the life... \- Manage employee performance through clear communication, establishment of clear expectations/results target and supporting employee self-development \- Manage the fiscal responsibility and metrics of each department - something about financial responsibility \- Consistent achievement of productivity and budget goals, relying on a mixture of analysis, wisdom, experience and judgment when making decisions \- Partner with department managers on staffing and scheduling needs of their department-including daily scheduling, near and long term talent calibration and development plans, and long term staffing/leadership planning \- Establish department objectives for each manager, cascading Supply Chain objectives throughout the employee pyramid to ensure alignment between company, area and personal goals \- Ensure consistent communication between department managers and their staff-by demonstrating and coaching to a variety of communication styles and settings, attentively listening to managers and employees, providing timely and helpful information and encouraging the expression of diverse opinions

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