Sept. 15, 2020


JBCStyle Los Angeles, California

We are seeking an exceptional Director of E-Commerce in Van Nuys HQ. This position reports to the Vice President of Operations and serves a critical role in executing on new product launches and managing various marketing vendors all while maintaining an exceptional on-site customer experience. Responsibilities: Manage the day-to-day user experience of the website including site navigation, content development checkout funnel and promotional campaigns Collaborate with content teams to orchestrate all digital marketing functions, including develop e-mail marketing, mobile marketing, social marketing, paid search, SEO, affiliate and display marketing Responsible for providing compelling strategies to drive traffic and acquisition and ensure adequate support for merchandising goals and promotional plans Analyze KPI’s and metrics to identify trends and recommend activity to generate sales growth and maximize conversion rates while finding cost efficiencies across the business Drive site experience and strategy, including defining and end-to-end, best in class, omni channel shopping experience using NetSuite and Shopify for both B2C and B2B environments Drive technology roadmaps to strategically build sales conversions Align priorities with the business to maximize focus on the highest returning initiatives based on time, cost, quality and impact Responsible for supporting and enhancing our e-commerce platform across desktop and mobile Developing and overseeing the effective planning, QA and execution of content across the website Manage site search engine and optimization Responsible for customer experience Manage a small team of developers Define and manage the ongoing digital planning and calendar and maintain accurate reporting of all outstanding issues Qualifications: Bachelor’s degree required 5 plus years’ experience running medium to large scale e-commerce business for a consumer/retail organization, including P&L ownership 5-10 years’ experience in consumer based, preferably retail 5 plus years’ experience managing a team Proven business strategy, planning, analytical and complex problem-solving skills Strong leadership skills and the ability to set vision and strategy across a variety of functions while inspiring and motivating teams Outstanding interpersonal and collaboration skills and the ability to develop and maintain relationships with business partners at all levels JBCStyle is the leading full-service search firm owning the niche industry of fashion recruitment. Our expertise is in corporate and retail roles worldwide.

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