Dec. 25, 2020

Senior Manager, Digital Education-Skinceuticals

L'OREAL GROUP Austin, Texas

Divisional Overview: In the Active Cosmetics Division, we make a difference to the lives of millions of consumers by improving the health and beauty of their skin, through every stage of life. If you want to lead in innovation, technology and research, and you care about collaborating with passionate colleagues, serving communities and acting for the planet, please join us! Description: To be an integral part the US SkinCeuticals Education and Training team managing the Online Professional Academy (LMS + CMS) and developing materials & content for digital education. Key Job Accountabilities Online Professional Academy: \- Management of Online Professional Academy site analytical reporting including reporting from within the platform as well as google analytics \- Customizing content from global partners for the US market; project lead on developing & updating all e-learning content including modules, videos, podcasts, and publications \- Maintain close relationship with agencies for platform maintenance, troubleshooting, and enhancements; manage contracts with vendors \- Collaborates with Education Department to create e-learning services in Articulate, Gomo or video for application techniques, products launches + animations, and business + leadership \- Work closely with Education team members to provide eLearning services follow-up and new content based on in-person instructor led training \- Collaborate and develop digital onboarding learning plan for all new brand employees \- Support, update, and evolve all aspects of the eLearning site and the professional divisional site \- Collaborate with Education and Marketing teams on the development and updating of online education materials for launch, animation and specialty projects \- Tracking and organizing departmental budgets and expenses of digital projects; open POs and GR as needed \- Think outside of the box and creatively to continuously improve platforms with enhancements and functionalities \- Be able to train stakeholders on how to use digital platforms \- Create learning plans that are engaging and retention-based Specific Requirements: \- Experience in the beauty industry or medical industry preferred \- Content development background \- LMS proficiency; with experience in managing CMS platforms \- Passion for and understanding of ALL social media platforms \- Strong computer knowledge in Microsoft and the ability to learn new platforms with provided training \- Strong written and verbal communication skills \- Commitment to personal development \- Professional attitude \- The ability to function as part of a team \- Excellent proofreading skills \- Excellent organizational skills and the ability to handle multiple tasks in a fast-paced environment \- Understand JIRA ticketing system \- Some basic HTLM coding knowledge, but not required \- Have an understanding of adult learning theoriesWe are an Equal Opportunity Employer and take pride in a diverse environment. All others will not be considered.

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