The Supervisor is responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. The Supervisor is responsible for driving sales and profit through developing the selling skills and behaviors of the Selling Specialists and training and holding associates accountable on processes, tasks, and product knowledge. The successful candidate promotes selling and service by creating a friendly environment, responding directly or through other associates to customer's needs, resolving customer service issues, and supporting associates with customer situations. As The Selling and Service Supervisor, You Will: This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.HBC welcomes all applicants for this position.
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