Selling Lead - Full Time

The Selling Lead drives personal, department, and storewide results through building genuine team and customer relationships, connecting customers with product, and creating memorable experiences. This role supports the team in driving sales and store key metric performance, providing excellent customer service, executing successful events, and maintaining merchandise presentations. The Selling Lead works collaboratively with store operations teams to ensure service excellence and achieve store objectives. Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.Create memorable store experiences through building genuine team, customer, and community relationships. Handle customer inquiries and resolve customer concerns with professionalism, promptness, and care.Enhance team’s selling behaviors and key metric performance through communicating daily goals, leading by example, assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.Support team in leveraging selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits.Maintain current company policy and procedure knowledge, providing consistent, accurate communication to team.