Selling and Service Supervisor

As the Supervisor, you are responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine!Who You Are:Aspiring leader who can educate, drive results, and maintain high standardsYou build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogueEnergetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidanceAn out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideasConfident and professional communicatorYou Also Have:High School Diploma or equivalent required; 4 year degree or relevant work experience preferred1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving resultsAbility to drive sales and service, establish and maintain client relationships, and complete operational tasksAbility to train and coach associates on selling behaviors to ensure high performanceFlexibility to work evenings, weekends and public holidaysAs The Selling and Service Supervisor, You Will:Consistently greet customers and educate them on current promotionsComplete the markdown process in a timely manner with accuracy and according to company standardsSign/advertise merchandise accurately according to directive and current promotionsEfficiently and accurately process sales transactions using the POS register system and adhere to checkout standardsRecommend, select, and help locate or obtain merchandise based on customer needs and desires and assist them in the fitting room to ensure proper sizing, color, fit, etc.Collaborate with store management team to organize marketing and promotional campaigns, and to coordinate staff schedules and activitiesResolve customer issues while aligning to the core values of trust, integrity, and respectBuild rapport with customers and team, resulting in repeat customers and engaged associatesMaintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the departmentParticipate and support in training for new company programs, procedures, and technologiesConsistently model and coach the selling behaviors to meet or exceed key performance indicatorsAdhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alikeEfficiently complete tasks or special projects assigned by store leadershipYour Life and Career at Saks OFF 5TH:Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to winExposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centersA culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision)An amazing employee discount and other exciting perksThank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.