Seasonal Sales Associate

Job Summary:

You are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp operations, and general operations.

Primary Responsibilities:

Customer Service & Sales: Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.Managing Enterprise Fulfillment includes overseeing the systems application, selecting merchandise orders, and confirming their fulfillment within the system. It also entails accurately packaging orders in line with packaging requirements and timelines, as well as promptly processing Ship from Store and Buy Online Pickup in Store activities.Upholding the fundamental tasks of jcp operations, employees aid in the monitoring of order quantities, completion of check-ins, and detailed system reporting for thorough process completion.Works alongside merchandise associates/assistants to refill store products or independently replenishes items from inventory; also participates in the annual inventory process.Performance Standards: Regularly meets the predefined performance targets including, but not limited to, shrinkage reduction, safety compliance, Omnichannel effectiveness, customer service excellence, profit margins, productivity levels, and punctuality in attendance.

Core Competencies & Accomplishments:

A minimum of 1-2 years in a related field is required for this positionWhile a high school diploma or its equivalent is a prerequisite, those with a Bachelor's degree or relevant work experience are preferred to fill this positionResults: Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership: Providing exemplary customer service; collaborating and fostering positive, inclusive, and respectful relationships; taking responsibility for individual actions and resultsProactively identifies opportunities to enhance the customer experience; displays confidence and boldness in ethical decision-making; performs tasks with energy and a prompt sense of urgencyBenefits:

benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

About Us:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop-from jcp to more than 650 stores in the U.S. and Puerto Rico.