Seasonal Retail Associate

Summary Seasonal Retail Associate supporting the selling team during peak holiday periods to enhance the client experience through welcoming guests, assisting across store areas, and executing sales transactions while maintaining a people first mentality. Responsibilities • Welcome clients at store entrances and within departments and transition them to appropriate associates • Serve in different store areas based on business needs • Process Point of Sale transactions accurately and efficiently • Handle escalated customer issues and connect customers with management when needed • Follow up on customer requests questions and needs • Support buy online pick up in store and curbside pickup operations • Partner with operations and managers to support alterations and pickups • Support fitting room experiences when required • Introduce clients to services such as alterations personalization food or beverage and delivery options Requirements • Minimum 1 year of experience in customer centric roles with proven ability to sell products and services • Familiarity with retail and mobile technologies • Willingness to work a flexible schedule including nights weekends and holidays • Strong customer service and communication skills • Ability to handle escalations and collaborate with management • Capacity to support multiple store functions and adapt to changing business needs