A day in a life… Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program Flexible to support other areas of the store including order fulfillment and order pick-up You own this if you have… The ability to prioritize multiple tasks and requests from customers in a fast-paced environment Excellent communication and interpersonal skills Strong organization and follow-through A knack for problem solving Proficiency with computers and an interest in learning new computer applications The ability to work a flexible schedule based on business needs Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Pay ranges may be different for other locations. We win as a team by supporting and challenging one another to be better every day.
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