Seasonal Digital Specialist - The Woodlands Mall - 0170

The Digital Support Specialist is part of a team that prioritizes and cares for our customers by delivering an outstanding Omni experience. Primary Duties and ResponsibilitiesAuthenticInteracts professionally and effectively through verbal and written communication with all employees, peers and customersKnowledge of the store product and strong organization skillsAccepts and improves performance after receiving feedback from supervisorsDemonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc.Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer CentricDelivers an engaging, positive and authentic customer digital experienceComplete all tasks in a timely and efficient mannerHelps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.Safely loads merchandise into customers' vehicles as requested.Be an expert of process, shipping, technology, accuracy, efficiency and customer experience  Results Driven Be a part of and lead team to drive the Omni customer experience in storeAchieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Curbside Pick UpSet the example by quickly and accurately picking, packing, and shipping online customer ordersTakes direction/feedback and seeks ways to improve overall productivityAbility to work independently, is self-motivated, and works with a sense of urgency Additional Responsibility, Skills and Requirements:Ability to work flexible hours and complies with all scheduling policies and practicesMust be available 20-25+ hours a weekMust be available evening , weekends, holidays and before/after business hoursAbility and willingness to take on additional tasksAbility to stand for extended periods of timePassion for customer serviceAbility to work in a team environmentEnthusiastic, energetic and confidentProfessionalismDemonstrate a high level of integrityReliableDetail orientedProblem solving and troubleshooting capabilitiesProcess and Procedure orientedIndividuals who meet the following qualifications are encouraged to apply for this position: Passion for product, brands, fashion and trendsStrong communication and time management skillsPrevious retail or Omni experience requiredExperience supervising or coaching teams preferred This job summary is intended to describe to describe the general nature and level of work associates assigned to work this job. Pacific Sunwear Stores (PacSun) will consider for employment qualified Applicants with Criminal Histories in a manner consistent with Los Angeles Fair Chance Initiatives for Hiring.