Oct. 24, 2020

Seasonal Digital Specialist - Clackamas - 312

PACSUN Happy Valley, Oregon

The Digital Support Specialist is part of a team that prioritizes and cares for our customers by delivering an outstanding Omni experience. Responsibilities Primary Duties and ResponsibilitiesAuthentic \- Interacts professionally and effectively through verbal and written communication with all employees, peers and customers \- Knowledge of the store product and strong organization skills \- Accepts and improves performance after receiving feedback from supervisors \- Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. \- Be an expert of process, shipping, technology, accuracy, efficiency and customer experience \- Results Driven \- Be a part of and lead team to drive the Omni customer experience in store \- Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Curbside Pick Up \- Set the example by quickly and accurately picking, packing, and shipping online customer orders \- Takes direction/feedback and seeks ways to improve overall productivity \- Ability to work independently, is self-motivated, and works with a sense of urgency Additional Responsibility, Skills and Requirements: \- Ability to work flexible hours and complies with all scheduling policies and practices \- Must be available 20-25+ hours a week \- Must be available evening , weekends, holidays and before/after business hours \- Ability and willingness to take on additional tasks \- Ability to stand for extended periods of time \- Passion for customer service \- Ability to work in a team environment \- Enthusiastic, energetic and confident \- Professionalism \- Demonstrate a high level of integrity \- Reliable \- Detail oriented \- Problem solving and troubleshooting capabilities \- Process and Procedure orientedIndividuals who meet the following qualifications are encouraged to apply for this position: \- Passion for product, brands, fashion and trends \- Strong communication and time management skills \- Previous retail or Omni experience required \- Experience supervising or coaching teams preferred This job summary is intended to describe to describe the general nature and level of work associates assigned to work this job. Pacific Sunwear Stores (PacSun) will consider for employment qualified Applicants with Criminal Histories in a manner consistent with Los Angeles Fair Chance Initiatives for Hiring.

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