Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. When assigned to the sales floor: • Drives store sales and growth by personally selling to customers • Proactively engages with customers, reads cues and responds effectively • Provides customers with the perfect bra fit by asking effective questions • Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale • Reinforces customer buying decisions at checkout and encourages purchase of additional items • Recovers cash wrap selling zone and "go-backs" • When assigned to processing and replenishment: • Processes merchandise to be floor ready and maintains back room and under stock to brand standards • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process • When assigned to floorset activity: • Executes floorset proficiently • Understands and adheres to brand standards • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: • Driving top line store sales results and growing the business through action and productivity • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures • Taking initiative to recover and replenish merchandise, so it is available to sell • Understanding and adhering to visual merchandising brand standards • Assisting in housekeeping of sales floor and communicating maintenance issues • Keeping an awareness of, and building personal capability in, loss prevention • Reinforcing store strategy to reduce shrink • Supporting all activities related to providing a safe working environment • Understanding and demonstrating Company values • Building loyalty through our Rewards Program
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