April 4, 2025

Santana Row - Store Manager

Rhone Apparel San Jose, California

About the company: Rhone is performance driven apparel made by and for those in the pursuit of progress. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. About the role: The Store Manager (SM) will set the culture for the brand and the store environment. The SM will inspire, motivate and develop the store team ensuring that every customer has a positive and comfortable experience. Coach, develop and manage the performance of employees to create a scalable workforce that sets Rhone up for growth • Create and implement business strategies to attract new customers, drive traffic to the store and increase profitability • Represent the brand, brand image, and culture during internal and external events • Exhibit business acumen as it relates to retail and store financial goals • Meet and exceed store sales targets and KPI’s • Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products • Ensure all Rhone team members deliver exceptional customer service as they represent the brand • Address customer complaints swiftly and completely showing empathy and compassion • Uphold operational standards, providing a safe and clean store environment for your customers and your team • Maintain the stability and reputation of the store by complying with legal requirements.

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