San Francisco Premium Outlet - Sales Supervisor (Full -Time)

## Company presentation This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy. Ensure that all staff on duty are doing the same \- Be the example for team by consistently achieving sales goals and the key performance metrics \- Assist Sales Associates with customer interactions in order to elevate the level of services and teach the Associate how to properly engage with customers \- Encourage and recognize opportunities for team selling \- Understand and exemplify the rag & bone brand philosophy and lifestyle \- Emulate the brand aesthetic and embody a strong sense of fashion \- Provide assistance with floor sets, window changes and other merchandising tasks as necessary \- Resolves customer service issues utilizing the best in class service philosophy Maintain Operational Excellence \- Opening and Closing \- Ensure the store is opened and closed each day according to company guidelines. This includes but is not limited to ensuring a timely opening/closing, ensuring visual standard and store cleanliness are up to par at the beginning and end of each day, merchandising standards are met and the register is properly opened/closed \- Policy and Procedure \- Maintain knowledge and understanding of all Policy and Procedures \- Act as a resources for team if there are questions on Policy and Procedures \- Stock/Inventory Management \- Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points \- IT Systems \- Accurately process Point of Sale transactions \- Personal Excellence \- Consistently act within core value of rag & bone \- Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. \- Identify opportunities to support the team in delivering a best in class customer experience \- Ability to receive feedback from management and peers with respect and composure \- Drive the Business \- Assist in tracking, monitoring and communication business results as necessary \- Model and teach store associates to support a positive client-centric environment \- Ability to grow and manage a clientele