Sales Support Specialist

Customer Service & Sales: Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.The Enterprise Fulfillment position involves supervising the application for fulfillment systems, selecting merchandise orders, and verifying their completion within the system. The preferred candidate will have accumulated 1-2 years of work experienceThough a high school diploma or its equivalent is a must-have, candidates with a Bachelor's degree or relevant work background are more sought afterResults: Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitudeOwnership: Offering superior customer support; collaborating and constructing positive, inclusive, and respectful connections; taking accountability for personal actions and outcomesDemonstrates a proactive mindset in improving customer interactions; shows confidence and courage in ethical decision-making; carries out tasks with vitality and a sense of urgencyBenefits: All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp to more than 650 stores in the U.S. and Puerto Rico.