As a Sales Support Associate you will support both the back of house and front of house operational functions. Your role is to support an efficient product flow as well as a best in class customer service experience. • Assist with inventory and stock management • Ensure maximization of storage and capacity in all product and supply categories • Assist with the investigation and rectification of inventory discrepancies • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes • Have proper understanding of BOH/FOH IT systems, including POS transaction • Meet store and metric goals • Ensure brand mission is brought to life and introduced to everyone that walks into our store • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed • Maintain a knowledge and understanding of all policies and procedures • Consistently act within the core values of rag & bone • Identify opportunities to support the team in delivering best in class customer service • Contribute to a positive, fun, professional, productive, and team oriented store atmosphere The Sales Support role is part-time and requires 24-30 hours per week. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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