Sales Support Associate III

Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. The successful individual will leverage their proficiency in Sales to... • Deliver renowned and authentic service that creates a Modern Luxury customer experience • Support an environment of teamwork, trust and collaboration with peers, customers and supervisors • Take ownership and commitment for delivering results; Meet or exceed personal productivity goals (selling or processing) • Demonstrate adaptability and flexibility to change to meet need of the business (i.e. flex between selling and non-selling) • Promote and endorse a team selling environment by supporting product flow and the smooth running of the store • Complete daily operational tasks including maintenance of sales floor and backroom • Replenish inventory on sales floor and process shipments/transfers as needed and within Coach standards and timeframes The accomplished individual will possess... • 1-3 years of previous selling/stock experience in a luxury retail service environment preferred. This is not Coach’s practice. Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.