Launched in 2002, alice + olivia by Stacey Bendet is a brand that allows customers to express their personal style. With clothing that juxtaposes the whimsical and flirty with the sexy and sophisticated, a+o epitomizes the personality and perspective of its founder, Stacey Bendet. The brand was born from Stacey's personal quest to create the perfect pair of pants, and has since grown into a full lifestyle collection including ready-to-wear, gowns, shoes, handbags accessories, and eyewear. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. \- Meet personal and store sales goals \- Assist in the tracking, monitoring, and communication of business results \- Develop and maintain long lasting client relationships by establishing a returning client base \- Develop and maintain client relationships, contributing to monthly sales at a minimum of 20% \- Personally maintain a UPT above company standard of 2.0 and develop staff to do the same \- Satisfy company KPI requirements \- Ensure that each customer receives outstanding customer service \- Maintain an active sales floor presence to assist and coach staff in developing strong client relationships \- Ensure image and grooming standards are professional and reflective of the brand image \- Implement and maintain all merchandising directives to company standard \- Monitor organization and upkeep of both the front and back of house \- Encourage associates to take ownership of their sales performance \- Responsible for knowing and executing daily operations of opening and closing procedures
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