The Sales Supervisor plays a key role in ensuring sales goals are consistently met and service standards are executed according to company guidelines. This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy. The Sales Supervisor will ensure that all customers are being attended to and that there is a service centric floor environment at all times. Ensure that all staff on duty are doing the same • Meet store and metric goals • Ability to grow and manage clientele • Demonstrate product knowledge and support senior management with delivery of this information to staff • Encourage and recognize opportunities for team selling • Understand and exemplify the rag & bone brand philosophy and lifestyle • Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed • Ensure the store is opened and closed each day according to company guidelines • Maintain knowledge and understanding of all policy and procedures • Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points • Accurately process Point of Sale transactions • Consistently act within core values of rag & bone • Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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