SALES SUPERVISOR

Retail Sales Supervisor (part-time)Bethesda, Maryland Overview We are looking for a Retail Showroom Sales Supervisor to lead our Showroom Sales Specialists at our Showroom. You’ll be leading the sales floor, and working closely with Sales Specialists in an effort to provide an exceptional customer experience. What you will do – Develop a deep knowledge and understanding of our product, technology and brand image – Lead demonstrations, calibrations and workouts with both scheduled and walk-in guests – Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how we can support their unique fitness journey – Deliver on and exceed sales goals – Maximize sales through exceptional customer relationships and impactful in-store service – Maintain guest information, preferences and feedback using established sales systems (Salesforce) – Conduct phone and/or email outreach to new clients to communicate updates and follow-ups – Maintains an organized and clean sales floor area with an attention to detail – Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage. – Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience. – You unpack boxes for inventory as required (boxes can weigh 5 – 30 lbs Who You Are – 2+ years sales experience in retail, fitness, service or hospitality industries.