Sales - Sales Advisor - UK

You’ll help inspire our customers to look and feel good by delivering our service techniques You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do We’re Omnichannel, which means we don’t just sell products in store, but online as well, through our App and website so if a customer can’t find what they are looking for in store, you will help them find it online. You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs) Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness You will be aware of store targets and show a determination to exceed these You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures You’ll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs You will fulfil your responsibility to remain compliant with all Mandatory Training Modules Skills and Knowledge: You communicate well and deliver a great customer experience that showcases your personality every time You understand who the core customer is that shops within your local market You’re passionate about fashion and clothes, and you stay up to date with the latest trends Retail is fast paced and forever evolving you embrace this change and demonstrate resilience, supporting your team members to do the same You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player You’ll have a keen eye for detail in maintaining great store standards Previous experience in retail is desirable but not essential Key Relationships: The Your Voice Representative role is incredibly important in store, as you’ll help give your team members the confidence to voice their own ideas and opinions about virtually anything that impacts how the team feel and about how we can help in continuing to make New Look a great place to work As well as being a representative in store, you’ll support the communication and delivery of key engagement initiatives and messages in store. You’ll work with pride to deliver exceptional standards on your department and maintain overall operational excellence to benefit the customer journey, help drive store performance and support your own self development Your passion and confidence shines through as you share and shape the performance of your department utilising data and reporting You’re the go-to expert for that department in your store and will be able to confidently recommend products to our customers to further enhance performance Visual Merchandising Specialist: