Oct. 23, 2020

Sales Professional - Handbags

Bloomingdale's Willow Grove, Pennsylvania

If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. As a Sales Professional at Bloomingdale's your primary focus is to build and maintain relationships with our customers. The Sales Professional delivers the Bloomingdale's brand to our customer in the way she/he wants to receive it. \- Impress the Customer \- Connect with the Customer, welcome and engage with genuine warmth and interest \- Offer as much or as little service as the customer wants \- Put personality and unique characteristics into interactions with customers, use creative energy \- Actively maintain the appearance of the selling floor: meet merchandise and service standards by helping to straighten merchandise, fill in stock as needed, and clean up fitting rooms and wrap stands \- Sell the Bloomingdale's Experience \- Introduce the customer to other departments, services, and sellers \- Sell the Bloomingdale's Loyalist Charge Card as the best way to shop at Bloomingdale's \- Inform every customer of the Loyalist program benefits and offer to redeem rewards \- Support the use of fulfillment tools and multiple channels to meet the customers need \- Utilize selling technology to meet the needs of the customer \- Develop a personal clientele that drives business and achieves clienteling goals \- Steadily grow # of clients and average client volume over time \- Prioritize the development of 4+ visit clients and Top of the List clients \- Actively use the b-connected client book to manage follow up and targeted outreach \- Actively use email as a key communication tool in relationship building \- Develop and maintain positive working relationships in own area and throughout the store inform, suggest, and inspire to build the sale \- Connect Customer with Product, whatever channel or location it comes from \- Actively participate in the merchandising of product on the sales floor according to visual standards \- Take the opportunity to learn about new product and how to sell it Work Hours: \- Ability to work a flexible schedule and meet minimum hours requirements based on role, department, and store/company needs which may include day, evening, weekends, and/or holidays \- Regular, dependable attendance and punctuality is required

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