Summary
Lead and develop a team of Beauty Advisors and Business Managers to drive clienteling, sales growth, and exceptional customer experiences. Build selling and service culture while leveraging technology and social media to grow client relationships and maximize revenue. Manage day to day selling floor operations and support training, recruitment, and performance management efforts.
Responsibilities
Create and maintain a strong selling and service cultureCoach team on use of technology and clienteling tools to drive businessPlan and maximize client appointments to increase sales and repeat businessDevelop team product knowledge and facilitate trainings with brandsDrive new client acquisition through marketing social media referrals and networkingManage people including coaching performance and developing succession plansSupport selling floor operations including opening and closing dutiesAssist with business development by leveraging data and merchandising awarenessParticipate in store events and promote client engagementRequirements
3+ years of management experience in a comparable retail environmentExperience in beauty industry preferredTech savvy with ability to use clienteling and social platformsStrong leadership communication and interpersonal skillsAbility to organize build processes and facilitate trainingFlexible availability including nights weekends and holidaysAbility to work in a fast paced changing environment
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