Sales Manager

Since opening its first store in 1994, Old Navy has built a fast-paced, inclusive environment where individuality, collaboration, and teamwork are valued. This role supports Old Navy's mission by leading store operations that drive performance, engagement, and a customer-centered experience. This role focuses on aligning the brand vision with the store environment and fostering a customer-focused culture that drives consistent sales growth. Assess performance results, identify opportunities for improvement, and collaborate with senior leadership to enhance outcomes.Increase profitability through accurate sales forecasting and effective scheduling strategies.Manage store financial resources to support operational needs and profit goals.Build high-performing teams by recruiting, assessing, and developing team members.Coach team members and provide constructive feedback to improve productivity.Train and mentor employees to strengthen skills and enhance the overall customer experience.Lead the execution of standard operating procedures and key initiatives.Promote and maintain a diverse and inclusive store environment.Apply established processes to improve operational efficiency and productivity.Perform Service Leader responsibilities as needed.Model brand values and maintain awareness of the competitive landscape.Encourage community engagement and meaningful customer connections.Utilize omni-channel tools to simplify and enhance the customer journey.Ensure all operational and compliance standards are consistently met.Required Skills and Experience: The company actively develops talent and has been recognized for its commitment to inclusion and equality.