Company Overview:
Old Navy is committed to democratizing fashion and bringing fun back into shopping by offering high-quality, essential apparel for every family member. Since opening its first store in 1994, Old Navy has built a fast-paced, inclusive environment where individuality, collaboration, and teamwork are valued. This role supports Old Navy's mission by leading store operations that drive performance, engagement, and a customer-centered experience.
Role and Responsibilities:
You will lead store teams to execute a profitable business plan while improving key performance indicators across all areas of store operations. This role focuses on aligning the brand vision with the store environment and fostering a customer-focused culture that drives consistent sales growth.
Assess performance results, identify opportunities for improvement, and collaborate with senior leadership to enhance outcomes.Increase profitability through accurate sales forecasting and effective scheduling strategies.Manage store financial resources to support operational needs and profit goals.Build high-performing teams by recruiting, assessing, and developing team members.Coach team members and provide constructive feedback to improve productivity.Train and mentor employees to strengthen skills and enhance the overall customer experience.Lead the execution of standard operating procedures and key initiatives.Promote and maintain a diverse and inclusive store environment.Apply established processes to improve operational efficiency and productivity.Perform Service Leader responsibilities as needed.Model brand values and maintain awareness of the competitive landscape.Encourage community engagement and meaningful customer connections.Utilize omni-channel tools to simplify and enhance the customer journey.Ensure all operational and compliance standards are consistently met.Required Skills and Experience:
3-5 years of demonstrated team leadership experience in a retail environment.Proven ability to deliver strong results in a retail setting.Strong communication skills when engaging with both customers and employees.Ability to work across the sales floor, backroom, and office, including lifting up to 30 pounds.Availability to work flexible schedules, including nights, weekends, holidays, and potential travel.Strong business acumen with effective planning, organizing, prioritizing, and time-management skills.College degree or equivalent work experience.Preferred Qualifications:
College degree.Compensation and Benefits:
Competitive full-time salary range of $63,800 to $87,700 USD.Merchandise discounts at Old Navy, Gap, Banana Republic, and Athleta.Comprehensive paid time-off programs.Paid volunteer time of up to five hours per month.Retirement savings plan with company match of up to 4% of base salary.Employee stock purchase program with discounted share pricing.Medical, dental, vision, and life insurance coverage.About Old Navy:
Old Navy is dedicated to fostering a diverse, equitable, and respectful workplace where individuals of all backgrounds are encouraged to grow and succeed. The company actively develops talent and has been recognized for its commitment to inclusion and equality. At Old Navy, team members benefit from career growth opportunities, a collaborative culture, and a strong emphasis on maintaining balance between professional and personal life.
Create a free account to keep reading — and to apply.
Create My Free AccountYou're just 60 seconds away from your new Creativeloft account.