Sales Leader - Full-time

Overview: p style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"strongAbout PHOENIX /strong/span/pp style="margin: 0px;" /pp style="margin-top: 0in;"span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Pspan class="gmail_default"HOENIX/span Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. /span/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;" /span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{}" /span/pp style="margin: 0px; padding: 0px; color: windowtext;" /pp style="margin: 0px; padding: 0px; color: windowtext;"strongspan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"span style="margin: 0px; padding: 0px;"Key Responsibilities /span/span/span/strong/pullispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Assist in developing and motivating associates to maximize sales potential/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Partner with Store Management to provide feedback on associate performance./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Assist in training associates on store operations, product, policy, and procedures./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Execute action plans that optimize results/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Execute all aspects of daily store operations./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Ensure appropriate associate coverage to create a great customer experience./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Oversee and authorize the checkout experience./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Monitor and analyzes the customer service provided by team members./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Build an effective schedule with the right associate in the right place at the right time./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Promote and support an environment focused on delivering great in-store customer experiences./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Effectively resolves customer service issues to a positive outcome./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Lead and models our customer experience model./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Display expert knowledge of product, company policies, promotions, loyalty programs./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt; color: black;"Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt; color: black;"Other essential functions may occur as directed by your supervisor./span/span/li/ulp style="margin: 0px; padding: 0px; color: windowtext;"span style="font-size: 10pt;"strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Required Experience Qualifications /span/span/strong/span/pullispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Education: High School or Equivalent/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Years of Experience: 1/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Proficient in use of technology (iPad, registers)/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Meets defined availability criteria, including nights, /spanspan style="margin: 0px; padding: 0px;"weekends/spanspan style="margin: 0px; padding: 0px;" and non-business /spanspan style="margin: 0px; padding: 0px;"hours/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Meets physical /spanspan style="margin: 0px; padding: 0px;"requirements/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/li/ulp style="margin: 0px; padding: 0px; color: windowtext;"span style="font-size: 10pt;"strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Critical Skills Attributes/span/span/strong/span/pullispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Previous retail experience preferred/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Ability to effectively communicate with customers, peers and supervisors/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Demonstrated sales accountability/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Demonstrated collaborative skills and ability to work well with a team./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt; color: black;"Ability to multitask and handle multiple customers and/or processes at once./span/span/li/ulp style="margin: 0px; padding: 0px; color: windowtext;"span style="font-size: 10pt;"strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Benefits and Compensation /span/span/strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{}" /span/span/pp style="margin: 0px; padding: 0px; color: windowtext;" /pp style="margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: /span/pul style="margin-top: 0; margin-bottom: 0;"li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Medical, pharmacy, dental and vision coverage /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"401(k) and Roth 401(k) with Company match /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Merchandise discount /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Paid Time Off /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Parental leave for new moms and dads /span/li/ulp style="margin-top: 0pt; margin-bottom: 0pt;" /pp style="margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more./span/pp style="margin: 0px; padding: 0px; color: windowtext;" /pp style="margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. /span/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;" /span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{}" /span/pp style="margin: 0px; padding: 0px; color: windowtext;" /pp style="margin: 0px; padding: 0px; color: windowtext;"strongspan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"span style="margin: 0px; padding: 0px;"Key Responsibilities /span/span/span/strong/pullispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Assist in developing and motivating associates to maximize sales potential/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Partner with Store Management to provide feedback on associate performance./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Assist in training associates on store operations, product, policy, and procedures./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Execute action plans that optimize results/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Execute all aspects of daily store operations./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Ensure appropriate associate coverage to create a great customer experience./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Oversee and authorize the checkout experience./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Monitor and analyzes the customer service provided by team members./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Build an effective schedule with the right associate in the right place at the right time./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Promote and support an environment focused on delivering great in-store customer experiences./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Effectively resolves customer service issues to a positive outcome./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Lead and models our customer experience model./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Display expert knowledge of product, company policies, promotions, loyalty programs./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt; color: black;"Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt; color: black;"Other essential functions may occur as directed by your supervisor./span/span/li/ulp style="margin: 0px; padding: 0px; color: windowtext;"span style="font-size: 10pt;"strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Required Experience Qualifications /span/span/strong/span/pullispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Education: High School or Equivalent/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Years of Experience: 1/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Proficient in use of technology (iPad, registers)/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Meets defined availability criteria, including nights, /spanspan style="margin: 0px; padding: 0px;"weekends/spanspan style="margin: 0px; padding: 0px;" and non-business /spanspan style="margin: 0px; padding: 0px;"hours/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/lilispan style="font-size: 10pt;"span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Meets physical /spanspan style="margin: 0px; padding: 0px;"requirements/span/spanspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true}" /span/span/li/ulp style="margin: 0px; padding: 0px; color: windowtext;"span style="font-size: 10pt;"strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Critical Skills Attributes/span/span/strong/span/pullispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Previous retail experience preferred/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Ability to effectively communicate with customers, peers and supervisors/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Demonstrated sales accountability/span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt;"Demonstrated collaborative skills and ability to work well with a team./span/span/lilispan style="font-family: arial, helvetica, sans-serif;"span style="font-size: 10.0pt; color: black;"Ability to multitask and handle multiple customers and/or processes at once./span/span/li/ulp style="margin: 0px; padding: 0px; color: windowtext;"span style="font-size: 10pt;"strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"span style="margin: 0px; padding: 0px;"Benefits and Compensation /span/span/strongspan style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{}" /span/span/pp style="margin: 0px; padding: 0px; color: windowtext;" /pp style="margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: /span/pul style="margin-top: 0; margin-bottom: 0;"li style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Medical, pharmacy, dental and vision coverage /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"401(k) and Roth 401(k) with Company match /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Merchandise discount /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Paid Time Off /span/lili style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Parental leave for new moms and dads /span/li/ulp style="margin-top: 0pt; margin-bottom: 0pt;" /pp style="margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more./span/pp style="margin: 0px; padding: 0px; color: windowtext;" /pp style="margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 10pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;"Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.